Learn basic computer terms, components and navigate the Windows environment. Then, choose a Microsoft Office product for a more comprehensive focus.

Some customers know exactly how to push your buttons or throw a fit to get what they want. Learn to manage these challenges through empathy, redirection, isolation from other customers and meeting their demainds without losing face.

Learn to get the most out of your smartphone. Designed for seniors but ideal for anyone who needs to learn the ins and outs of the smartphone for either work or fun.

Learn the fundamental elements of customer service and best practices to grow and sustain a successful business by enhancing customer-staff interactions. Work through real-life strategies to best serve different types of customers and understnd customer expectations.